At imbajr, gambling is entertainment — not a financial strategy. We provide every player across Indonesia with the tools, resources, and support needed to keep gambling fun, safe, and within personal limits.
imbajr operates on a simple belief: sustainable, enjoyable gambling is only possible when players remain in full control of their own experience. We design our responsible gaming framework around that principle — not as a regulatory checkbox, but as a genuine commitment to the wellbeing of every player who trusts us with their leisure time and money.
Whether you enjoy placing a mix parlay (accumulator football bet) on BRI Liga 1 matches on a Friday night, spinning a few rounds of slots, or trying your hand at a live baccarat table hosted by Evolution Gaming — imbajr provides the tools to set your own boundaries before you start, and the support to intervene quickly if things begin to feel out of hand.
This page explains the responsible gaming tools available to all registered players, how to use them, and where to turn if you or someone you know may be experiencing gambling-related harm. All features described here are available at no charge — they are a core part of the imbajr account experience, not optional add-ons.
imbajr enforces a minimum age requirement of 21 years for all players across Indonesia. Age verification is a mandatory step in our KYC process. Any account found to belong to a person under 21 is closed immediately, with all funds returned to the payment source. No exceptions.
Every imbajr account comes with a full suite of player-protection tools, accessible directly from your account dashboard at any time.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits are accepted until the period resets. Reductions take effect immediately. Increases require a 7-day cooling-off period — giving you time to reconsider.
Voluntarily lock your account for a defined period: 1 month, 3 months, 6 months, or 12 months. During self-exclusion your account is fully suspended — no deposits, no bets, no access to promotional materials. The exclusion cannot be reversed before the elected period expires.
Need a short break without committing to a full self-exclusion? Activate a time-out of 24 hours, 48 hours, or 7 days. Your account is paused for the duration and reactivates automatically at the end of the period — no action required from you.
Enable session-duration notifications that appear on screen at regular intervals of your choosing — every 30, 60, or 90 minutes. Each reminder shows your current session duration, net win/loss for the session, and prompts you to decide whether to continue or take a break.
Cap the maximum amount you are willing to lose within a set time period. Once your loss limit is reached, betting is suspended for the remainder of the daily, weekly, or monthly window, protecting your bankroll from unplanned escalation.
Restrict access to specific game categories that you find most challenging to moderate — for example, blocking live casino tables while retaining access to sports betting, or vice versa. Restrictions activate within 24 hours and require a 7-day notice period to lift.
Activating responsible gaming controls on imbajr takes less than two minutes. Here is exactly how to do it:
Access your imbajr account using your registered email address and password. Enable two-factor authentication (2FA) for additional account security while you are in settings.
Click on your account avatar or username in the top-right corner of the screen. From the dropdown menu, select Account Settings.
In the left-hand settings menu, find and click the Responsible Gaming tab. All available tools — deposit limits, loss limits, time-out, self-exclusion, and reality checks — are listed here.
Click the tool you want to activate, enter your desired limit amount or exclusion duration, and confirm your selection. Protective limits are applied instantly with no additional verification required.
A confirmation message will appear on screen and an email notification will be sent to your registered address. Keep this email as a record of the limit you have set and its effective date.
imbajr applies a deliberate asymmetry to limit changes: tightening your limits is always instant, while relaxing them involves a mandatory waiting period to protect you from impulsive decisions made during a losing session.
| Action | Takes Effect |
|---|---|
| Reduce deposit limit | Immediately |
| Increase deposit limit | After 7-day review period |
| Set loss limit | Immediately |
| Increase loss limit | After 7-day review period |
| Activate time-out (cool-off) | Immediately |
| End time-out early | Not permitted — period must elapse |
| Activate self-exclusion | Immediately |
| End self-exclusion early | Not permitted — minimum duration applies |
| Enable reality check reminders | Immediately |
| Disable reality check reminders | After 24-hour cooling period |
Honest answers to these questions can help you recognize early warning signs of problem gambling. This is not a diagnostic tool — it is a private, informal check-in for your own awareness.
Have you ever spent more money gambling than you originally intended to for that session?
Do you find yourself returning to gambling shortly after a loss, with the intention of winning that money back?
Have you ever borrowed money from family, friends, or used credit to fund your gambling?
Has gambling caused you to neglect work, study, or personal responsibilities on more than one occasion?
Do you feel restless, irritable, or anxious when you go for an extended period without gambling?
Have you kept the extent of your gambling activity secret from people who are close to you?
Have you ever gambled as a way to escape personal problems, stress, or difficult emotions?
Have you tried to cut back or stop gambling and found that harder than expected?
Responsible gaming at imbajr is built on six foundational commitments that shape every aspect of how we design and operate the Platform.
We believe every player has the right to set their own boundaries. Our tools put control firmly in your hands — not behind a customer service queue or a lengthy application process.
Every game's return-to-player (RTP) percentage and variance rating is displayed before you play. We do not hide odds or present misleading win-rate figures in promotional materials.
No withdrawal is processed before identity and age are verified. Our KYC team reviews documents within 24 hours (WIB business hours) and flags any account that cannot confirm the 21+ age requirement.
Our support agents are trained to handle responsible gaming conversations with empathy and discretion. Reaching out for help is never penalized and never results in account closure unless you request it.
Our internal responsible gaming system monitors for behavioral patterns — such as rapid deposit frequency after losses or unusual session-length spikes — and proactively reaches out to players who show early warning signs.
If a family member or close friend is concerned about someone's gambling on imbajr, they may contact us at [email protected]. While we cannot share account details, we can provide guidance and, in appropriate cases, conduct a welfare check.
Our dedicated responsible gaming advisors are available around the clock — 24 hours a day, 7 days a week, every day of the year including Idul Fitri, Nyepi, and all Indonesian national holidays. There is no waiting list, no referral required, and no judgment. Reach out any time you feel gambling is becoming more than just entertainment.
Explore our FAQ for answers to common questions about account controls, or review our Terms & Conditions to understand the full framework governing your imbajr account.